How Intelcom | Dragonfly Is Redefining Modern Logistics Through Strategic Software Partnership
Dragonfly (Intelcom) is scaling fast with Rose Rocket—modern tech, real-time data, and a mindset built for speed, change, and growth.
At TCA 2025, we had the privilege of sitting down with one of the fastest-growing and most forward-thinking carriers in North America - Dragonfly, known in parts of Canada as Intelcom. Expanding rapidly into new regions and service models, Dragonfly has emerged as a model of modern logistics.
Their growth hasn’t come by accident. It’s come from a deliberate investment in people, process, and technology - and a mindset that welcomes change. We were proud to join Kevan Saba, who leads their technology strategy, and Tim Music, who oversees middle-mile operations, for a chat on how they’ve scaled their business while staying fast, flexible, and focused on the future.
1. Flexibility and Speed Wins
Dragonfly's growth meant navigating multi-client complexity, expanding into first-, middle-, and last-mile delivery, and coordinating time-sensitive linehaul operations across a multi-client network.
That level of scale requires more than a traditional TMS. Dragonfly needed a platform that could evolve as fast as they do; API-first, open, modular, and easy to implement without risking disruption. They found that in Rose Rocket, going live in just 45 days without missing a beat.
“Legacy platforms were too rigid for how we work. Rose Rocket gave us the speed and flexibility to build around our needs, not the other way around.”
— Kevan Saba, Head of Tech Product Management, Dragonfly
2. Change Requires Mindset, Not Just Software
Scaling technology means getting buy-in at every level. Tim emphasized how critical it was to bring frontline teams into the process early - to listen, test, and make the new tools feel like their own.
On the tech side, Kevan noted that partnering with a newer, more agile provider paid off. Rose Rocket’s modular approach lets Dragonfly customize their operations and easily fit the TMS into a larger technology ecosystem, no rip-and-replace required.
“We expected friction. What we got was better visibility, more automation, and a system that users could actually adapt themselves without needing constant IT support.”
— Tim Music, Manager, Linehaul Strategy and Carrier Selection, Dragonfly
3. Choose a Partner, Not Just a Vendor
For Dragonfly, this wasn’t about buying a tool, it was about finding a partner with the same DNA. One that’s curious, collaborative, and committed to continuous improvement.
With operations growing in size and complexity, Dragonfly couldn’t afford a static system. They needed a team that understood logistics deeply, supported their vision, and stayed ahead of the curve, especially with the rise of AI!
“Both our teams are explorers. It’s not just about what works today, it’s about where we’re going next.”
— Kevan Saba, Head of Tech Product Management, Dragonfly
What’s Next for Dragonfly?
With international expansion underway and new product lines on the horizon, Dragonfly is leaning even more into real-time data, AI-powered insights, and smart automation to manage increasing complexity.
From automated invoicing to proof-of-delivery analysis, they're building the future of logistics in real time - and Rose Rocket is proud to be part of that journey.